Refund, cancellation and delivery policy

Delivery

Everything we sell is a digital download. Nothing is shipped. When your payment is confirmed, the download appears on the confirmation page and the same link is emailed to you. Delivery is normally within a few minutes. If it has not arrived after 30 minutes, check your spam folder, then use Find my purchase or write to [email protected].

Download links

Each link works for 7 days and for up to 5 downloads. After that, ask for a fresh one on the Find my purchase page using the email you paid with. You do not lose access to what you bought.

Cancellation

You can stop at any point before paying. After payment the product is delivered at once, so an order cannot be cancelled, but you can ask for a refund as below.

Refunds

Write to us within 7 days of payment and we will refund the full amount if:

• the file cannot be downloaded or opened and we cannot fix it within 3 days, or
• what you received is materially different from what the product page describes, or
• you were charged twice for the same product.

Because the material is delivered immediately and cannot be taken back, we do not refund for a change of mind after the files have been downloaded.

How refunds are paid

Refunds go back to the original payment method through Razorpay. Banks usually take 5 to 7 working days to show it. When a refund is issued, access to the download links for that order stops.

Launch prices

When a launch price is shown, it ends on the date printed beside it. There is no hidden timer; after that date the regular price applies.